Privacy Policy
Privacy Policy
Effective Date: January 1, 2025
The Center for Complex Conditions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this website, you agree to the terms of this policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website.
A. Personal Information
We collect personal information only when you voluntarily provide it. This may include:
- Contact Information – Name, mailing address, or other details you provide when filling out forms.
- Health-Related Inquiries – Any medical-related information you share when requesting information or scheduling an appointment.
B. Non-Personal Information
Our website automatically collects certain non-identifiable data, including:
- Technical Data – IP address, browser type, operating system, and referring website.
- Usage Data – Pages visited, time spent on the site, and navigation patterns to improve user experience.
- Cookies and Tracking Technologies – Data used to enhance website functionality and analyze site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Communication – Responding to inquiries, providing requested information, and managing appointments.
- Website Improvement – Enhancing user experience, site performance, and content.
- Security & Fraud Prevention – Detecting and preventing unauthorized access, cyber threats, and potential fraud.
- Legal & Compliance Obligations – Meeting legal, regulatory, and security requirements.
We will not use your personal information for any purpose outside of those listed above without your explicit consent.
3. Information Sharing & Disclosure
We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:
- Service Providers & Partners – Trusted third-party vendors who assist with website hosting, analytics, or appointment scheduling, provided they comply with strict confidentiality obligations.
- Legal Compliance – When required by law, subpoena, or to protect the rights and safety of our organization, patients, or the public.
- Business Transfers – In the event of a merger, sale, or acquisition, where information may be transferred as part of the business operations.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve site functionality. You can manage your cookie preferences through your browser settings.
- Essential Cookies – Required for core website functionality, such as security and authentication.
- Performance Cookies – Help us understand user behavior and improve site performance.
- Advertising & Analytics Cookies – May be used to provide relevant content and measure engagement.
You can disable cookies in your browser settings; however, this may impact certain features and functionality of the site.
5. Data Security & Protection
We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. These measures include:
- Secure data encryption for transmitted information.
- Access controls & authentication to prevent unauthorized access.
- Regular security monitoring to detect and prevent cyber threats.
While we take these precautions, no online system is completely secure. We encourage users to take steps to protect their information, such as using strong passwords and avoiding sharing sensitive data online.
6. Third-Party Links
Our website may contain links to third-party websites for educational resources, partnerships, or external services. We do not control these websites and are not responsible for their privacy policies. We encourage users to review third-party policies before providing any personal information.
7. Your Privacy Rights & Choices
You have rights regarding your personal information, including:
- Access & Correction – You may request access to the personal data we hold about you and request corrections if needed.
- Opt-Out of Communications – You can unsubscribe from emails or request that we stop contacting you.
- Data Deletion Requests – Subject to legal and regulatory requirements, you may request that we delete your personal data.
To exercise these rights, please contact us through our website.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If a parent or guardian believes their child has provided personal information, they should contact us immediately to request its deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised policy.
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
📍 Center for Complex Conditions
📍 102 Smithfield Ave, Pawtucket, RI 02860, USA